Privacy Policy - Latex Luxe

At Latex Luxe, we respect your privacy and are fully committed to protecting the personal information you share with us. Any and all information collected on this site will be kept strictly confidential. We will never sell, reuse, rent, disclose, or loan your personal data. Your trust means everything to us, and we handle all information with the utmost care and only in ways to which you have explicitly consented.

If you have any questions, feel free to contact us at info@LatexLuxeshop.com.

What Information Do We Collect?

We collect information from you when you:

Register an account on our website
Place an order
Build a made-to-measure profile
Subscribe to our newsletter
Contact our customer service
Interact with our site in any way (e.g., browsing, adding items to cart)

This may include your name, email address, shipping and billing details, body measurements (for custom orders), and order history.

How Do We Use Your Information?

The information we collect may be used in the following ways:

To personalize your experience — such as showing you items similar to those you’ve viewed or purchased.
To improve our website and products — based on feedback, browsing behavior, and order data.
To refine our product sizing and offerings — helping us better serve different body types and preferences.
To improve customer service — including languages we offer, currencies we accept, and support efficiency.
To protect transactions — we log user interactions and deploy advanced anti-fraud and anti-spoofing technologies operated by third-party partners.
To send occasional emails — including order updates, promotions, or important service messages. You can opt out of marketing emails anytime, but we reserve the right to contact you regarding security or transactional matters.
To manage special offers and promotions — including gift cards, discounts, or giveaways.

How Do We Protect Your Information?

We take data protection seriously. Our security measures include:

Regular security scans and audits by third-party professionals
Secure payment gateways
No storage of your credit card or payment data on our servers

For your safety, all payment information is processed securely and immediately discarded after use. While it may be inconvenient to re-enter your payment details each time, we will always prioritize your privacy and security over convenience.

Do We Use Cookies?

Yes. Cookies help us recognize repeat visitors, remember your preferences, and track anonymous usage data to improve our site. These cookies are temporary and expire quickly. Some third-party services we use may set their own cookies and have their own privacy policies.

Do We Share Your Information?

We do not sell, trade, or share your personal data with any third parties for marketing, analytics, or advertising purposes.

However, we do work with carefully vetted third-party service providers for payment processing, order fulfillment, mailing list management, and website operations. These partners must comply with strict privacy standards. If any provider fails to meet those standards, we will terminate the partnership immediately.

In rare cases, we may be legally required to disclose information in response to a subpoena, court order, or other legal process. Where permitted by law, we will notify you if this occurs.

Third-Party Links

Latex Luxe does not promote or endorse any external websites or third-party products. If you are redirected to a site claiming affiliation with us, please exercise caution and report it to us immediately.

Your Consent

By using our website, placing an order, or interacting with any Latex Luxe services, you consent to this privacy policy.

Changes to This Privacy Policy

We may occasionally update this privacy policy to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page with an updated date.

Contacting Us

If you have any questions about this privacy policy or your personal information, please contact us at:

Email: info@LatexLuxeshop.com